The Effect of Artificial Intelligence Applications on Quick Decision-Making in Government Hospitals in Al Madinah Al Munawarah

The study aims to identify the effect of artificial intelligence applications on quick decision-making in government hospitals in Al Madinah Al Munawarah. The researcher used the descriptive approach with the analytical method in order to achieve the objectives of the study. The study population consists of doctors, nursing staff, and technical and administrative staff in government hospitals in Al Madinah Al Munawarah in Kingdom of Saudi Arabia, who number (6897) according to the statistics of the year 1445 AH. The sample size was (364) of doctors, nursing staff, and technical and administrative staff in government hospitals in Al Madinah Al Munawarah in Kingdom of Saudi Arabia. As for the research results, it is clear that the total score for the first dimension, “Application of Fuzzy Logic Systems”, came at an average of (2.26), with a percentage of (50.5%), which is a low percentage according to the study tool. As for the second dimension, “Implementing expert systems”, the average was (2.64), with a percentage of (52.7%). The third dimension, “Application of neural network systems”, had an average of (2.33) and a percentage of (46.6%), which is a low percentage according to the study tool. The fourth dimension, “The role of artificial intelligence on quick decision-making”, came with an average of (4.31), and a percentage of (86.2%), which is a very high percentage according to the study tool. As for the challenges dimension, the total score for the dimension “Challenges of applying artificial intelligence” was at an average of (3.51), with a percentage of (70.2%), which is a high percentage according to the study tool. The study recommended providing training and education, developing technological infrastructure, investing in cloud-based artificial intelligence solutions, and continuous evaluation and improvement.

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